Privacy Policy

Protecting Your Privacy 

Summary

1. We Respect Your Privacy

We are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal data.

2. What Personal Information We Collect

We collect various types of personal information necessary to provide our services and communicate with you, including your name, contact details, health information, and online data. Special precautions are taken to protect sensitive information.

3. How We Collect and Hold Your Personal Information

Personal information is collected directly from you through your interactions with us, whether in person, electronically, or via our website. We ensure that all information is securely stored and handled.

4. Why We Collect, Hold, Use, and Disclose Personal Information

We use your personal information to deliver services, manage events, comply with legal obligations, and improve our operations. Your data may also be used to inform you about relevant opportunities within the Seventh-day Adventist Church network.

5. Sharing of Personal Information Within Church Entities

Your personal information may be shared with other entities within the Seventh-day Adventist Church network, such as schools and health services, to provide you with relevant opportunities. You can opt out of this sharing at any time.

6. Disclosure of Personal Information Overseas

In some cases, your personal information may be transferred to church entities outside Australia. We ensure that any overseas transfers comply with Australian privacy laws and provide equivalent protection for your data.

7. Security of Your Personal Information

We take strong measures to protect your personal information from misuse, unauthorised access, and disclosure. These measures include physical security, encryption, and access controls.

8. Data Breaches

We are required by the Privacy Amendment (Notifiable Data Breaches) Act 2017 to notify you and the Office of the Australian Information Commissioner if your information is compromised in a data breach that could cause serious harm, following our Notifiable Data Breach Procedure.

9. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfil our functions or as required by law. You can request the deletion of your data at any time unless we are legally required to retain it.

10. Access and Correction of Your Personal Information

You have the right to access the personal information we hold about you. If any information is inaccurate, you can request corrections. We will provide access unless we are legally permitted to refuse it.

11. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse site usage. You can manage your cookie preferences through your browser settings.

12. Rights Regarding Personal Information

You have several rights concerning your personal information, including accessing, correcting, opting out of marketing communications, and withdrawing consent for specific data uses.

13. Children’s Privacy

We take special care to protect the privacy of children under 16 and require parental consent before collecting sensitive information from minors.

14. Complaints About Privacy

If you have concerns about how we handle your personal information, you can file a complaint with our Privacy Officer. We are committed to resolving any issues promptly.

15. Changes to This Privacy Policy

We regularly review and update this policy to reflect current practices and legal requirements. Significant updates will be communicated to you via our website or directly.

16. How to Contact Us

For any questions, concerns, or requests related to this Privacy Policy, you can contact us by mail, phone, or email.

 


 

1. We Respect Your Privacy

We respect your privacy right at the North New South Wales Conference (NNSW Conference). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (APPs), as well as the requirements of the Health Records and Information Privacy Act 2002 (NSW)

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. "Personal information" refers to any information or opinion about you that can reasonably identify you, including sensitive information such as your health, religious beliefs, or other identifiers.

You can access this Privacy Policy on our website or request a copy by contacting us using the details provided at the end of this policy.

 

2. What Personal Information We Collect

We collect personal information necessary to provide our services, communicate with you, and fulfil our functions. This may include:

  • Personal Details: Name, address, email, phone number
  • Demographic Information: Date of birth, gender, marital status
  • Employment Information: Employer details, job title
  • Service Information: Details of products, services, or events you have engaged with
  • Financial Information: Bank account, credit card details, payment history
  • Health Information: Medicare number, medical history, or other health-related data
  • Online Information: Computer IP address, browser type, website activity
  • Family and Emergency Contact Information: Names and contact details of family members or emergency contacts
  • Signature: For authorisation or identity verification purposes

We take extra precautions to protect sensitive information, including health and medical records. This includes limiting authorised personnel access to such data and ensuring that any processing of this information is conducted in a secure environment.

 

3. How We Collect and Hold Your Personal Information

We collect personal information directly from you through various means, including:

  • When you interact with us in person, electronically, or via our website
  • When you participate in events, services, or programs, we organise
  • When you request information, subscribe to our newsletters, or use our services

Whenever possible, we collect personal information directly from you. In some cases, we may receive information from third-party sources (e.g., referrals, partner organisations) but will always ensure that this information is handled in compliance with the APPs.

 

4. Why We Collect, Hold, Use, and Disclose Personal Information

We collect and use your personal information for several reasons, including but not limited to:

  • Service Delivery: To provide and improve our services, support, and communications
  • Event Participation: To register you for events, conferences, or programs
  • Marketing and Communications: To inform you about upcoming events, services, or opportunities within the Seventh-day Adventist Church network
  • Legal Compliance: To meet legal obligations and protect the safety and well-being of our community
  • Internal Administration: To manage our operations, including staff employment, volunteer coordination, and financial administration

We may also use your information to improve our website, services, and outreach efforts.

 

5. Sharing of Personal Information Within Church Entities

We may share your personal information with other Seventh-day Adventist Church network entities, including educational institutions, health services, and retirement living facilities. This sharing allows us to provide you with relevant information and opportunities that align with your interests.

If you do not wish for your information to be shared within these entities for marketing purposes, you may opt-out at any time by contacting us.

 

6. Disclosure of Personal Information Overseas

In some instances, your personal information may be disclosed to denominational entities outside of Australia, particularly within the global Seventh-day Adventist Church network.

We ensure that any overseas data transfers comply with Australian privacy laws and standards by requiring that the receiving entities have equivalent privacy protections in place or by entering into agreements that ensure your information is treated with the same level of care as it would be in Australia.

 

7. Security of Your Personal Information

We take all reasonable steps to protect your personal information from misuse, unauthorised access, modification, or disclosure. These measures include:

  • Physical Security: Secure storage of hard copy files in locked filing cabinets
  • Digital Security: Encryption of electronic data, use of secure servers, and regular security audits
  • Access Controls: Restricting access to personal information to authorised personnel only

If we no longer require your personal information, we will take reasonable steps to destroy or de-identify it.

 

8. Data Breaches

The Privacy Amendment (Notifiable Data Breaches) Act 2017 requires us to notify you if your information is affected by a data breach. We will inform you, through our usual communication methods, if:

 

-  There is unauthorised access to or disclosure of your information, or if your information is lost and likely to be accessed or disclosed without authorisation.

-  There is a reasonable likelihood that this could result in serious harm to you, such as physical, psychological, emotional, financial, or reputational damage.

-  We are unable to resolve the situation in accordance with the Act.

 

If we cannot contact affected individuals directly, we will post a notification on our website indicating that an eligible data breach has occurred. Additionally, we are obligated to inform the Office of the Australian Information Commissioner in such cases.

 

We will adhere to our Notifiable Data Breach Procedure during these instances.

 

9. Data Retention and Deletion

We retain personal information only as long as necessary to fulfil our functions or as required by law. You may request the deletion of your personal data at any time by contacting us. We will comply with your request unless we are legally required to retain the information.

10. Access and Correction of Your Personal Information

If you would like to access the personal information we hold about you, please contact us using the details provided below. We will give you access unless required or permitted by law to refuse it. Where access is granted, we may request that you cover the reasonable costs associated with providing this information.

If you believe that the personal information we hold about you is inaccurate, incomplete, or outdated, please notify us. We will take reasonable steps to correct any inaccuracies. If we decide not to amend your personal information as requested, we will explain our reasons and note that you have disputed the accuracy or completeness of the information.

 

11. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse how it is used. Cookies are small files stored on your device that help us recognise you when you return to our site. You can manage your cookie preferences through your browser settings.

 

12. Rights Regarding Personal Information

You have several rights concerning your personal information, including:

  • Access Your Information: You have the right to request access to the personal information we hold about you.
  • Correct Your Information: You can request corrections to any inaccurate or incomplete information.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us anytime.
  • Withdraw Consent: You can withdraw your consent for specific uses of your personal information, such as third-party marketing.

To exercise any of these rights, please contact us using the details provided below.

 

13. Children’s Privacy

We take special care to protect the privacy of children under 16. We require parental consent before collecting sensitive information from minors.

 

14. Complaints About Privacy

If you have any concerns or complaints about how we handle your personal information, including a breach of the APPs or the Health Privacy Principles, please notify us by writing to our Privacy Officer. We take all complaints seriously and will work to resolve your concerns promptly. The North New South Wales Conference does not charge a fee for handling complaints.

If you believe we may have breached the Australian Privacy Principles or your complaint has not been resolved satisfactorily, you are entitled to make a complaint to the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted by telephone on 1300 363 992. Full contact details for the Office of the Australian Information Commissioner can be found online at www.oaic.gov.au.

 

15. Changes to This Privacy Policy

We regularly review and update our Privacy Policy to ensure it reflects current practices and legal requirements. Any significant updates will be communicated to you via our website or directly.

 

16. How to Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Mail: Privacy Officer, North New South Wales Conference, PO Box 189, Cooranbong, NSW 2265
  • Phone: (02) 4951 8088
  • Email: [email protected]

 


 

Policy Review

This policy will be periodically reviewed and updated as needed to ensure that it remains relevant and effective.

The Seventh-day Adventist Church (North New South Wales Conference) reserves the right to make changes to this policy at any time.

 

Endorsement – This policy was approved by the North New South Wales Executive.

Document Approved by: General Secretary, Abel Iorgulescu

Signed: Date: 3.12.2024

Document Created: September 2024

Document Version: 1

Document Effective: December 2024

Document Review: December 2027

Related Documents: Data Breach Process Plan Document

 


 

For more detailed information on how we handle personal information please see the below privacy collection notices.

General North New South Wales Conference Information Collection Notice – Job Applicants

General North New South Wales Conference Information Collection Notice – Volunteers and Contractors

General North New South Wales Conference Information Collection Notice – Conference Run Camps

General North New South Wales Conference Information Collection Notice – New Employee

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